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2-Way SMS

Get customers’ reply

2-Way SMS messaging Interact with your customers with 2-Way SMS

Give your customers a voice, and let them contact you as you contact them. Fuel their satisfaction thus receiving feedback to keep on improving.

With our 2-Way numbering, you can interact with your customers seamlessly, irrespective of the device or software they use.

Messages conversations in real-time

Receive instant responses from your customers, and reply back to them instantly, even automatically.

Global

You can reach any active mobile phone worldwide, not only smartphones. For everyone and almost everywhere.

Integration

You can seamlessly integrate into your management software both sending and receiving 2-Way messages.

Reach customers from your fingertips

24/7/365 Service You decide when

Contact your customer the best time to grab his attention. You can schedule the sending of outbound SMS messages to improve the impact and conversion of your campaigns.

The reply of your SMS will be stored and available in Tools, to manage when appropriate. You may also download the data in csv to be integrated into your CRM system thus enhancing prospective campaigns.

Keep on their side Interact with customers

Hold discussions with your users whether for customer service, technical support, sales queries, etc. thanks to 2-way dedicated numbers.

Your customers receive your reply and they can reply back instantly. Easy and cost free, since operators provide free sms to their users.

website service

Nothing changes Seamless integration

Our 2-Way SMS service is easily integrated, through APIs, in management tools, CRM systems, etc. Optimize communication processes with your customers, save on costs, while moving forward towards the digitization of your business.

We also provide Tools, a functional back office to send SMS, read the replies, and use all our services: database validation, registered communications, electronic contracting,....

Coverage

We have dedicated numbers in Spain, France, United Kingdom, United States and we also provide dedicated numbers to the rest of the world.

CASE STUDIES

Customer service

Surveys

Human resources organization

Private discussions among users