Press releases

2 March 2016

reclamador chooses for its electronic notificati

  • Both companies have signed a collaboration agreement that provides security and time savings to users
  • The cost of a certified electronic notification is much smaller than the one on paper, and has the same legal validity

Madrid/Barcelona, 2 March  2016 -  reclamador has signed a collaboration agreement with telecom operator for which all requirements will be made by electronic means using the company's registered email services.

This alliance brings security to the communications of the platform for online claims helping to save time, due to the ease of use and integration into the internal management system.

Moreover, the cost of registered electronic communications is much lower than any other paper communications offering the same legal validity.

In this sense, Paul Rabanal, CEO of reclamador, explains that "thanks to this agreement we would provide security, reliability and efficiency to our users. Being reclamador a technological platform it is crucial to offer the highest quality communication and the greatest attention to our customers".

To Sisco Sapena, CEO and founder of, "we are proud that a 100% digital platform like reclamador  has chosen us as a supplier because it will let many users to discover the benefits of electronic notifications." 

With a few mouse clicks

Since its creation in 2012, reclamador is strongly committed to transparency in communicating with its customers. Thus, the leading platform facilitates user claims the price of their services from the very first moment, as well as all the information about processes from start to finish. Both such information, as the management of these processes is performed entirely online, betting on introducing technology throughout the legal model in Spanish.

About reclamador

reclamador operates a flight claims website that offers services for flight cancellation, overbooking, and incidents related to luggage. To this end, it has a strong team of lawyers throughout Spain. It works under a No Win, No Fee model, i.e if you do not get results, no fees are charged. In addition, in the case of going to trial they advance the expenses and only recover them if they win. Since its beginnings in 2012,reclamador has more than 70,000 customers, a 98% success rate and more than 70,000 visits per month. The company won the prestigious startup contest SeedRocket in its eighth year on 2012 and has among its shareholders Cabiedes & Partners fund, the network of investors Faraday and other important investors in the online world as Francois Derbaix ( Toprural founder), Yago Arbeloa (President of AIEI), Carlos Blanco (ITnet), among others. ENISA and Emprendetur ((Ministry of Industry, Energy and Tourism) fund is involved. 

Contact reclamador press officer:

Cristina Naveda

(+34) 633 120 224