Certified sending
Attest when the communication is sent to the recipient by email, SMS or certified WhatsApp.
Openum
Certified electronic delivery of documents with opening proof
Send documents by email, SMS or WhatsApp and certify their delivery, opening, content and integrity through electronic evidence, a timestamp and a probative document with legal validity.
Certified sending
Attest the moment when the communication is sent to the recipient by email, SMS or certified WhatsApp.
Certified delivery
Certify when the communication is delivered to the destination server or made available to the recipient.
Certified opening
When the recipient accesses the document, Openum certifies the opening and generates electronic evidence of the process.
What a certified electronic delivery proof attests
Openum generates electronic evidence that makes it possible to attest the sending, making available, delivery and opening of digital documents. Each communication is associated with a probative document containing information about the content sent, the channel used, the date, the time and the traceability of the process.
Content and integrity
Certify the content sent and preserve the integrity of the documents associated with the communication.
Delivery or making available
Record when the communication is delivered to the destination server or made available to the recipient.
Certified opening
Certify the recipient's access to or opening of the document and generate evidence of the moment it takes place.
Timestamp and traceability
Include the date, time and technical traceability of the process to reinforce the probative value of the communication.
Evidence document
Generate a probative document that helps attest the communication before third parties, audits, claims or legal proceedings.
How electronic delivery proof works
Openum makes it possible to send access to a document through digital channels and record the evidence needed to attest the sending, delivery, opening and traceability of the communication.
Prepare the communication
Select the document you need to send and certify, together with the recipient's details.
Send access to the document
Openum sends the recipient an access link by email, SMS or certified WhatsApp.
The recipient accesses the content
When the recipient opens the link and accesses the document, the platform records the interaction.
Electronic evidence is generated
The system records the date, time, channel, delivery, opening, content and integrity of the process.
Obtain the probative document
Openum generates an evidence document that helps attest the communication before third parties, audits or legal proceedings.
Send certified documents by email, SMS or WhatsApp
Openum makes it possible to send access to electronic documents through different digital channels, maintaining the traceability of the process and generating evidence of delivery, opening and content.
Certified email
Send access to the document by email or certified electronic mail and attest the sending, delivery and opening of the communication.
Certified SMS
Use certified SMS to communicate access to the document to the recipient and record evidence of the delivery process.
Certified WhatsApp
Send communications by certified WhatsApp and retain electronic evidence linked to access to and opening of the document.
Legal certainty to attest your electronic communications
Openum's certified electronic delivery provides verifiable evidence of the sending, content, delivery, opening and traceability of a communication. This evidence helps attest the process before third parties, audits, claims or legal proceedings.
Verifiable electronic evidence
Each communication is associated with electronic evidence that makes it possible to prove what was sent, when it was sent and how the process evolved.
Timestamp
The process includes the date and time to reinforce the temporal traceability of the sending, delivery and opening of the document.
Content integrity
The evidence is linked to the content sent to help attest that the document has not been altered during the process.
Full traceability
Openum records the relevant events of the communication to make it easier to review, audit or submit them as documentary evidence.
When to use certified electronic delivery proof
Openum is useful when a company needs to send digital documents or communications and retain evidence of delivery, opening, content and process integrity.
Contracts and annexes
Send contracts, annexes, renewals or changes to terms with proof of delivery and opening.
Claims and unpaid debts
Attest communications relating to debts, unpaid invoices, claims or payment requests.
Employment communications
Certify the sending of employment documents, internal notices, changes to terms or communications to employees.
Corporate notices
Send meeting notices, corporate communications, notices to partners or documents addressed to shareholders.
Regulated documentation
Provide evidence in processes where it is necessary to prove that information or documents were made available.
Customer service and after-sales
Attest replies to complaints, contractual communications or relevant information sent to customers.
Do you need to attest the delivery of your communications?
Contact usCertified electronic delivery versus conventional email
A conventional email may be useful for ordinary communications, but it does not offer the same level of proof regarding the content, delivery, opening and traceability of the process. With Openum, you can generate electronic evidence to attest each communication.
| Conventional email | Openum | |
|---|---|---|
| Proof of sending |
Limited
|
Yes, with electronic evidence
|
| Certified content |
Not guaranteed
|
Yes, linked to the document sent
|
| Proof of delivery |
Limited or server-dependent
|
Yes, with a record of delivery or making available
|
| Proof of opening |
Not certified
|
Yes, when the recipient accesses the document
|
| Timestamp |
Not included as evidence
|
Yes, associated with the events in the process
|
| Evidence document |
No
|
Yes, downloadable probative document
|
| Probative value |
Low or disputable
|
Reinforced through verifiable evidence
|
Benefits of Openum for your certified communications
Openum helps companies send documents with proof of delivery and opening, reducing operational friction and strengthening the traceability of electronic communications.
Faster sending
Send certified documents through digital channels without relying on physical processes or manual procedures.
Lower operating costs
Reduce costs associated with postal communications, document management and manual delivery tracking.
Centralised traceability
Check the status of each communication and retain the electronic evidence associated with the process.
Documentary proof
Obtain an evidence document that helps attest the sending, content, delivery and opening.
Better recipient experience
The recipient can access the document digitally from the channel received.
Integration into business processes
Incorporate certified electronic delivery into business, legal, financial, employment or customer service workflows.
Discover all Openum features
Visit the Openum microsite for more information on certified electronic delivery, document opening proof, the generation of electronic evidence and integration options for your processes.
Visit the Openum micrositeAdvanced features to scale your electronic delivery processes
Automate the sending of certified documents, connect Openum with your tools and make it easier to manage communications with proof of delivery, opening and electronic evidence.
Automate your workflow with Make and Zapier
Connect Openum with Make and Zapier to automate certified electronic delivery processes and optimise the management of documents sent. No coding required: integrate the platform with your usual applications and create secure workflows in minutes.
Save time: reduce manual tasks in the sending, tracking and management of certified documents.
Improve efficiency: activate certified communications without interrupting your business processes.
Easy integration: connect Openum with CRM, ERP, forms and other corporate tools.
Send documents quickly with WhatsApp Business
Send access to documents via WhatsApp Business and make it easy for your customers to view certified communications through a familiar, fast and secure channel.
Choose the option that best fits your process:
Use Openum's WhatsApp Business service to send communications under the Openum brand.
Integrate your own WhatsApp Business number to communicate with your customers under your own brand.
Automate data collection with fillable forms
Speed up information gathering with fillable documents that the recipient can complete during the process. Collect data, confirmations and acceptance of terms before finalising the certified communication.
Full customisation: configure the properties of each field according to the document's requirements.
Flexible assignment: assign fields to one or more recipients to adapt the data collection flow.
Frequently asked questions about electronic delivery proof
What is electronic delivery proof?
Electronic delivery proof is evidence that makes it possible to attest that a digital communication or document has been sent, made available to the recipient and, where applicable, delivered or opened.
What is the difference between certified electronic delivery and a normal email?
A normal email does not robustly attest the content sent, the delivery, the opening or the traceability of the process. Certified electronic delivery generates electronic evidence associated with the sending, content, date, time and access to the document.
Can Openum certify the opening of a document?
Yes. Openum can certify the recipient's access to or opening of the document, generating evidence that helps attest when the interaction took place.
What evidence does certified electronic delivery generate?
Openum can generate evidence of the sending, the content communicated, the making available, the delivery, the opening, the timestamp and the technical traceability of the process.
Does certified electronic delivery have legal validity?
Certified electronic delivery provides electronic evidence that can help attest a communication before third parties, audits, claims or legal proceedings.
Can certified electronic delivery be sent by email, SMS or WhatsApp?
Yes. Openum allows access to the document to be sent through different digital channels, such as email, SMS or WhatsApp, while maintaining the traceability and evidence of the process.
No subscription and pay-per-use
No set-up fee or monthly subscription: buy credits with no expiry date and use them whenever you need them.
Up to 5 MB
Certification of the message content and attachments
5 years
Evidence custody according to the contracted service
Start attesting the delivery of your documents with Openum
Start from €9.99 and digitise the sending of certified documents. Obtain electronic evidence of delivery, opening, content and integrity with a traceable, secure solution designed for business processes.