Digital identity verification for KYC processes

eKYC video identification for digital onboarding

Verify your customers’ identity remotely with an eKYC solution that combines ID document validation, facial biometrics, liveness checks and electronic evidence to reduce identity fraud and help meet KYC, AML, SEPBLAC and eIDAS requirements.

Speak to an expert

60 seconds

your customer verified and ready to go

82%

less risk of identity fraud

SEPBLAC, eIDAS, AML/KYC

Aligned with SEPBLAC, eIDAS, AML/KYC and international regulations

What is eKYC Video?

Lleida.net’s eKYC Video is a digital identity verification solution that allows you to identify customers remotely during digital onboarding and KYC processes. The system validates the ID document, compares the document image with the user’s face using facial biometrics, and applies a liveness check to reduce identity fraud and impersonation attempts.

The solution is designed for businesses that need to meet KYC and AML requirements without adding friction to customer sign-ups, online contracting or access to digital services. Each video identification process generates traceable electronic evidence to support reviews, audits and regulatory compliance.

How we validate the user’s identity

ID document capture and validation

The user captures their ID document during the video identification process. The solution checks the document’s readability, consistency and data to detect errors, tampering or invalid documents.

Facial biometric comparison

The system compares the document image with the user’s face using facial biometrics, helping to confirm that the person completing the process matches the document holder.

Liveness check

The liveness check verifies that the user is present during the process and helps prevent impersonation attempts using photographs, videos, masks or other identity fraud attacks.

Electronic evidence generation

Each process generates traceable electronic evidence to support reviews, audits and subsequent accreditation of the digital identity verification performed.

Video identification options adapted to each KYC process

Every business has different digital identity verification requirements. That is why Lleida.net’s eKYC Video allows you to adapt the video identification process to the risk level, contracting channel and compliance requirements of each organisation.

Automated remote identification process without human intervention

100% automated video identification

The user completes the remote identification process independently, with no agent intervention. The system validates the ID document, applies facial biometrics and a liveness check, and generates electronic evidence for traceability and audit.

Agent manually reviewing a digital identity verification

Reinforced video identification

All video identification cases are reviewed by an agent, who checks the ID document, the user’s image and the evidence generated during the process. This option is suitable for sensitive operations, regulated sign-ups or processes that require additional human review.

Hybrid process combining automatic verification and agent review

Hybrid video identification

The system automatically validates processes that meet the minimum thresholds defined by the business. When validation does not reach those criteria, the case is sent to an agent for review, maintaining the right balance between automation, control and KYC compliance.

Features included in the eKYC solution

ID document validated during a digital verification process

Document verification

Validation of the ID document provided by the user to check its readability, consistency and correspondence with the process data.

Biometric comparison between the user’s face and the ID document image

Facial biometrics and liveness check

The system compares the user’s face with the image on the ID document and verifies their real presence during the video identification process. This double check helps reduce impersonation attempts using photographs, videos, masks or other identity fraud attacks.

Configurable rules dashboard for approving or reviewing an identity verification

Configurable validation rules

Define minimum approval thresholds, risk levels and review criteria adapted to the needs of each KYC process. The solution allows you to decide when a verification can be approved automatically and when it must be sent to an agent for additional review, while keeping control over risk, traceability and regulatory compliance.

Video identification process recorded with ID document and user’s face

Traceable electronic evidence

Each video identification process is recorded and generates traceable electronic evidence to support audits, accredit the digital identity verification and back up legal compliance when needed.

Integration of digital identity verification into web, mobile and API channels

Integration into your digital channels

Add the solution to digital onboarding, online contracting, account opening, service activation or secure platform access processes. eKYC Video adapts to your company’s existing channels and flows to verify the user’s identity remotely, maintain process traceability and provide a secure digital experience.

Quick deployment adapted to your KYC processes

Integrate eKYC Video into your digital onboarding processes quickly and without complex development. The solution adapts to each company’s digital identity verification requirements, allowing you to configure flows, review levels, minimum validation thresholds and the evidence required for each operation.

eKYC implementation for digital identity verification processes

Easy integration

Embed video identification into online sign-ups, digital contracting or access to digital services through a flexible integration adapted to your channels.

Risk-based configuration

Define validation criteria according to risk level, customer type, country, operation or internal KYC and AML compliance requirements.

Personalised experience

Adapt messages, screens, process steps and review rules to provide a digital identity verification experience that is consistent with your brand and operational needs.

KYC, AML, SEPBLAC and eIDAS compliance

eKYC Video is designed to help regulated businesses verify their customers’ identity in KYC and AML processes, reducing the risk of identity fraud and generating traceable electronic evidence to support regulatory compliance.

Safer KYC processes

Verify the user’s identity during sign-up, contracting or digital access using document validation, facial biometrics, liveness checks and evidence review when needed.

Fraud and impersonation prevention

The combination of ID document verification, facial comparison and real-presence controls helps detect impersonation attempts, tampered documents or high-risk processes.

Traceability for audit

Each video identification process is recorded and generates electronic evidence that supports internal review, audit and subsequent accreditation of the verification performed.

Aligned with regulated environments

The solution helps adapt remote identification to KYC, AML, SEPBLAC and eIDAS compliance requirements, especially in sectors such as banking, fintech, insurance, telecommunications and digital services.

Sepblac

SEPBLAC Regulations (Executive Service of the Commission for the Prevention of Money Laundering and Monetary Offences).

SEPBLAC standards
Trust Conformity Assessment Body

TCAB (Trust Conformity Assessment Body) accreditation in accordance with European eIDAS regulations.

ISO 27001

ISO 27001, Information Security Management System (ISMS).

ISO 27001 Certificate

Get your business ready for the future of eIDAS 2.0

As eIDAS 2 transforms digital identification across Europe, Lleida.net works to offer solutions prepared for new regulatory scenarios. Our video identification technology is designed to adapt to regulatory evolution and help your business maintain secure, traceable remote identification processes aligned with compliance requirements.

eidas 2.0

Use cases for eKYC Video

Person accessing financial services online from their computer

Banking, fintech and financial institutions

  • Open bank accounts with digital identity verification.
  • Online contracting of financial products, personal loans and banking services.
  • Prevention of identity fraud in digital onboarding and KYC processes.
Digital signature of a real estate contract from a device

Real estate

  • Identity verification in property purchase and rental contracts.
  • Digital document management and remote validation of customers or property owners.
Customer purchasing insurance online from a mobile device

Insurance and insurtech

  • Identity verification in online policy contracting.
  • Remote identification in life insurance, pension plans and sensitive operations.
Student completing online enrolment from their laptop

Education

  • Digital identification of students in online enrolment processes.
  • Identity verification for remote exams, access to education platforms or academic procedures.
Online purchase of a high-value product with digital verification

E-commerce

  • Identity verification for online purchases of high-value products.
  • Validation of returning customers to reduce fraud, impersonation and unauthorised operations.
Screen with financial charts and digital identity validation

Regulated services and digital platforms

  • Identity validation in regulated sectors such as online gaming, cryptocurrency, digital investment or digital health.
  • KYC processes and anti-fraud controls for user sign-ups, sensitive operations or access to digital services.
Couple making a hotel booking from a mobile device

Travel and hospitality

  • Remote identification for hotel bookings, digital check-in and guest registration.
  • Identity verification for vehicle hire, car rentals and online travel services.
Person reviewing telecommunications services from their smartphone

Telecommunications

  • Identity verification in online contracting of lines, mobile services or telecoms packages.
  • Regulatory compliance in digital sign-ups, changes of ownership and service activation.
Citizen identifying themselves digitally before a public administration body

Public administration

  • Digital identification in administrative procedures, online applications and access to public services.
  • Remote verification of citizens for processes that require traceability and identity accreditation.

Why choose Lleida.net’s eKYC Video?

eKYC Video combines digital identity verification, electronic evidence and experience in trust services to help regulated businesses digitalise KYC processes, reduce identity fraud and maintain traceability for every operation.

Experience in trust services

Lleida.net has a proven track record in digital identity, certified communications and electronic evidence generation for businesses that need traceable, secure processes.

Ready for regulated environments

The solution is designed to help adapt remote identification processes to KYC, AML, SEPBLAC and eIDAS requirements, while maintaining a practical approach to regulatory compliance.

Frictionless digital onboarding

The process verifies the customer’s identity remotely through a guided, clear experience adapted to digital channels, reducing friction during onboarding.

Expert support

We support you through implementation, flow configuration, review criteria definition and service launch, adapting the solution to your operational needs.

Flexibility by risk and channel

Adapt video identification to different risk levels, sectors, countries, digital channels and automated, reinforced or hybrid verification options.

Continuous service evolution

The service is kept up to date to adapt to new operational needs, regulatory changes and technological improvements in digital identity verification.

Frequently asked questions about eKYC video identification

What is eKYC video identification?

eKYC video identification is a digital identity verification process that allows a user to be identified remotely through ID document validation, facial biometrics, liveness checks and the generation of traceable electronic evidence.

eKYC Video can be used in digital onboarding, account opening, online contracting, service activation, access to digital platforms or any operation that requires the user’s identity to be verified remotely.

The solution combines document verification, facial biometric comparison, liveness checks and configurable validation rules to detect impersonation, tampered documents, photographs, videos, masks or other identity fraud attempts.

In the automated option, the system validates the process without agent intervention. In the reinforced option, all cases are reviewed by an agent. In the hybrid option, processes that meet the minimum thresholds are validated automatically and inconclusive cases are sent for human review.

Yes. Each video identification process is recorded and generates traceable electronic evidence that can support audits, internal reviews and subsequent accreditation of the digital identity verification performed.

Yes. eKYC Video is designed to help regulated businesses verify their customers’ identity in KYC and AML processes, reduce fraud risk and maintain traceability for every operation.

Want to add eKYC video identification to your onboarding process?

Request your personalised demo and discover how Lleida.net can help you verify your customers’ identity remotely, reduce fraud and adapt your KYC processes to your business needs.