Clinical Communications with Ironclad Audit Trails

Registered Digital Communications & e-Signatures for Healthcare

Securely manage informed consents, lab results, and appointment reminders. Our platform integrates Registered Notifications and digital identity to ensure every patient interaction is verified, delivered, and legally binding. API-first solutions for clinics, hospitals, laboratories, and health insurers.

eIDAS Certified – Trust Services & Electronic Signatures for Europe ISO 27001 Certification – Information Security & Data Protection National Security Framework Certificate – High Category Compliance GDPR & Data Protection Compliance
Get Started Now
Patient completing a digitally-certified informed consent form

Digital Trust for Highly Regulated Industries

  • Wizink
  • La Liga
  • Finetwork
  • Amazon
  • SegurCaixa Adeslas
  • Rafa Nadal Academy
  • Mapfre
  • Oxfam
  • Bancolombia
  • Bankinter
  • Munich

The Challenges of Digital Consent & Certified Clinical Messaging

Many clinical workflows still rely on paper, manual calls, or untracked emails, all of which lack a robust audit trail. This makes it nearly impossible to prove who received a message, when a document was signed, or exactly what the patient agreed to.

The Paperwork Bottleneck: Why Manual Consents Fail

Paper-based consents force your team into a loop of printing, signing, scanning, and manual filing. This slows down patient care and makes retrieving signed documents a headache. It also weakens your ability to prove exactly what was signed, when, and how it was linked to the patient’s record.

Signatures Without a Trace

Without a direct link between a signature and its metadata,identity, timestamps, and document integrity, healthcare providers are left vulnerable during legal claims, audits, or CQC inspections.

Clinical Messaging Without Proof of Delivery

Standard SMS, emails, and calls leave no audit trail. They can’t verify the content, the recipient, or the exact time of delivery. For critical clinical updates, Registered Notifications provide the ironclad traceability and documentary evidence you need.

Digitise Patient Engagement with Secure Signatures, Messaging, and Legal Evidence

Digital informed consent executed by a patient via mobile device.

Seamless e-Signatures for Informed Consent

Enable patients to sign medical consents, GDPR forms, quotes, or clinical records from any mobile, tablet, or desktop device. Each transaction generates a comprehensive audit trail, including the signed document, precise timestamps, identity verification, and the specific authentication method used.

Explore Seamless e-Signatures for Informed Consent
Registered Delivery for Diagnostic Results and Appointment Reminders

Registered Notification for Results & Scheduling

Send appointment reminders and lab results via Registered SMS or Email with full proof of delivery. Get bulletproof proof of content, recipient, and the exact time of delivery.

Explore Registered Notification for Results & Scheduling
Digital Identity & E-Signatures for Virtual Care

Remote Patient Identity Verification

Securely verify patient identities, share clinical documents, and capture e-signatures before or during a remote consultation. The perfect fit for digital onboarding, virtual appointments, health insurance claims, and robust fraud prevention.

Explore Remote Patient Identity Verification

Regulatory Compliance for Digital Consent & Clinical Communications

Digitising informed consents and clinical records requires a framework that balances patient autonomy with secure trust services and enhanced data protection for sensitive health information.

Clinical Governance · Informed Consent

Compliance & Patient Autonomy Standards

Providing the legal basis for informed consent and the integrity of patient records within the healthcare system. This provides the legal foundation for digitising medical consents with full traceability and long-term secure archiving.

Trust Services & e-Signatures

UK eIDAS & Digital Trust Services

Setting the standard for electronic identification and trust services, ensuring the validity of e-signatures and registered digital delivery. These standards safeguard document integrity and provide the evidentiary weight required for clinical audits.

PHI Protection & Data Privacy

GDPR & Data Protection Act

Personal Health Information (PHI) demands the highest tier of security and strict "privacy by design" protocols. For clinical messaging and medical records, it is vital to implement strict security, data minimisation, and end-to-end traceability for all personal data processingpersonal health information (PHI).

Digital Informed Consent: E-Signatures with Integrated Legal Evidence

Frictionless e-Signatures from Any Device

Patients can review and sign consent forms on any smartphone, tablet, or desktop. No app installs required, just a seamless, friction-free experience.

Registered Delivery via SMS or Email

Send consent requests via Registered SMS or Email with full traceability of the delivery channel, recipient details, message content, and precise timestamps.

Court-Admissible Evidence & Secure Archival

We capture and store the signed document, signer identity, authentication method, and content integrity, providing a secure audit trail for future claims or inspections.

How Digital Informed Consent Works

Our workflow streamlines everything: send the form, capture the e-signature, and secure the evidence, including identity, timestamps, and the specific signing method used.

The clinician creates or selects the required document directly from your HIS, CRM, ERP, or via the Lleida.net platform. Forms can be customised to include patient data, specific treatments, medical procedures, authorisations, or mandatory GDPR clauses.

The patient receives a unique, secure link via Registered SMS or Email. Delivered via Registered SMS or Email, this step provides full traceability of the transmission channel, recipient, content, and precise delivery timestamps.

The patient reviews the document and signs it on the spot. No app downloads or account setups are required. Tailor the security to your needs: choose from OTP (One-Time Password), biometric signatures, digital certificates, or other advanced authentication methods.e

Once signed, the document and its metadata are securely archived, remaining instantly available for audits, CQC inspections, or legal defence. This documentary evidence provides definitive proof of what was agreed, who signed it, the exact time of execution, and the authentication process used.

Healthcare professional initiating a digital informed consent request.

Healthcare Workflows You Can Digitise with E-Signatures & Registered Messaging

Patients

Securely sign informed consents, medical authorisations, treatment plans, and GDPR forms. Every document is backed by patient-linked legal evidence.

Appointment & Schedule Management

Send reminders, confirmations, and cancellations via Registered SMS or Email. Reduce DNAs with full traceability of message content, recipient, and delivery status.

Diagnostics & Labs

Secure delivery of lab results, clinical reports, and sensitive diagnostic data. Get certified proof of exactly what was sent and when it was accessed by the recipient.

Health Insurance

Frictionless digital onboarding for new policyholders. Secure signatures for medical exclusions, identity verification to mitigate fraud, and registered communications for claims and authorisations.

Clinical HR & Workforce Management

Digitise employment contracts, NDAs, and internal protocols. From clinician credentialing to staff onboarding, keep everything secure with full electronic evidence and digital custody.

Telehealth & Remote Care

Secure patient identity checks, seamless e-signatures for clinical records, and registered messaging designed for every stage of your remote consultations before, during, and after.

Why Leading Healthcare Providers Trust Lleida.net

Your all-in-one hub for secure messaging, e-signatures, and identity. Built with audit-ready evidence, API-first integration, and a transparent pay-as-you-go model.

Court-Admissible Evidence & Legal Validity

Issue tamper-proof electronic certificates featuring full traceability and non-repudiation, giving your digital workflows absolute legal weight.

Trust Services & Regulatory Compliance

Fully aligned with eIDAS, GDPR, and ISO 27001 frameworks. Our platform delivers maximum legal certainty and enterprise-grade technical security across all your operations.

Seamless API Integration

Automate registered delivery, e-signatures, and digital identity verification directly through your HIS, CRM, ERP, or existing patient management systems.

Pay-As-You-Go & Global Scale

Scale your clinical communications effortlessly based on volume. Benefit from global coverage and flexible solutions tailored to different international markets and jurisdictions.

Enterprise-Grade Accreditations Supporting Your Security & Digital Trust

eIDAS Certified – Trust Services & Electronic Signatures for Europe
ISO 27001 Certification – Information Security & Data Protection
ONAC Certified – National Accreditation Body (Colombia)
INDOTEL Certified – Telecommunications Regulatory Authority (Dominican Republic)
INDECOPI Certified – Consumer Protection & Intellectual Property Authority (Peru)
National Security Framework Certificate – High Category Compliance

+ 60 countries

Global Clients & Operations

Save up to 87%

Significantly reduce costs compared to traditional registered post

5 Years

Minimum evidence custody for all qualified trust services

Modernise your clinical communications.

Start from just €9.99 and scale at your own pace. No monthly fees or long-term contracts—transparent pay-as-you-go pricing.

Get started for €9.99

Digital Consent & Registered Delivery: Frequently Asked Questions

Is digital informed consent legally recognised in clinical settings?

Yes. Digital consent is legally binding provided the process ensures signer identification, maintains document integrity, and generates a robust audit trail of the entire transaction.

Its validity is based on the security of the e-signature and the evidence captured Engineered for global compliance, our platform aligns with international trust frameworks like eIDAS and GDPR, while fully supporting specific national regulations such as Spain's Act 41/2002 on Patient Autonomy and Act 6/2020 on Electronic Trust Services to ensure cross-border legal validity.

You get a complete, secure audit trail. This includes the signed document itself, proof of the patient's identity, the exact signing method, precise timestamps, and a digital seal that guarantees the document hasn't been altered. Everything is securely archived for your protection.

It is a secure message,sent via SMS or email,that leaves a digital paper trail. Unlike standard messages, it gives you legally admissible proof of exactly what you sent, who received it, and the precise time it was delivered.

Use it for high-priority alerts where you need proof of delivery: appointment changes, urgent clinical updates, billing notices, or sending direct links to consent forms straight to the patient's phone.

It’s ideal for sharing sensitive, high-volume paperwork. Use it to securely send lab results, clinical reports, medical authorisations, or official insurance updates that require certified proof of content and delivery.

Think of an e-signature as proof of agreement (it proves a patient signed and accepted a form). A registered notification is proof of delivery (it proves you sent a specific file or message to the right person at the right time).

Yes, absolutely. Patient data is highly sensitive, so our platform is built from the ground up with strict security and end-to-end encryption. Lleida.net helps you digitise your clinical workflows while checking every box for global compliance and GDPR standards.

Yes. Our developer-friendly API lets you connect the entire workflow directly into your existing setup. You can automate messaging, signatures, and tracking right inside your HIS, CRM, patient portal, or laboratory system.

Yes. It covers the entire virtual consultation workflow. You can verify the patient's identity, share medical charts, and collect signed consents securely at any stage, before, during, or after their online appointment.