By sector
Turn every SMS and email into a communication with legal evidence
Solutions for ecommerce and retail >Listed Markets
Expert Insights
Registered Communications for E-commerce & Retail
Send registered updates via SMS or email and get an instant digital certificate. It proves exactly what you sent, who received it, and when it landed and includes any attachments. It is the easiest way to handle price changes, updated T&Cs, shipping alerts, subscription renewals, disputes, or cancellations.
If you can't prove exactly what you said, who you said it to, and when, your store is vulnerable to forced refunds, costly chargebacks, regulatory fines, and massive operational headaches.
“Nobody told me the terms changed”
Whether you are updating subscription pricing, refund policies, or service terms, you need a bulletproof way to prove who received the update and when. A Registered SMS or email provides the ironclad legal evidence that standard messaging simply cannot provide.
Consumer Rights or GDPR Complaints
If a regulatory board or data protection agency asks you to prove you notified a user about a policy change, a simple copy of the text will not cut it. You need verifiable, time-stamped proof of delivery and content. Our registered communications automatically generate a digital audit trail you can reuse in audits or legal proceedings.
Cancellations, Opt-outs, and Disputed Charges
When a customer disputes a charge claiming they cancelled their account, a registered notification lets you instantly prove the exact cancellation terms and timestamps you sent them, shutting down the dispute immediately.
Registered SMS for Mission-Critical Customer Alerts
Trigger order confirmations, real-time shipping alerts, security warnings, policy updates, or instant cancellation receipts right to your customers' phones using Registered SMS.
Every single text automatically creates a digital certificate that tracks message content, recipient data, real-time delivery logs, and timestamps.
Built for fast-moving e-commerce brands that need to combine lightning-fast delivery, end-to-end tracking, and bulletproof legal backup.
Discover Registered SMS
Registered Email for Official Communications with Proof of Content
Use Registered Email to announce changes to your T&Cs, update privacy policies, resolve official complaints, or send digital contracts. The generated certificate verifies the sender, recipient, precise date and time, full email body, attachments, and delivery status.
It’s the ultimate tool to protect your business, keep a permanent paper trail, and drastically reduce disputes with customers, suppliers, or distributors.
For transactions inside Europe requiring the highest legal standard, you can leverage our eIDAS Qualified Trust Services via Openum.
Discover Registered email
Identity Verification for onboarding, secure access, and high-value transactions
Instantly verify customer identities during onboarding, login, high-value transactions, or age-restricted purchases. eKYC Video combines ID scanning with biometric selfie checks, working flawlessly on any device with zero app installs.
Every check is fully logged and integrates seamlessly via API into your e-commerce platform, CRM, or backend, helping you slash fraud, identity theft, and unauthorised access.
Discover Identity verification
Passwordless B2B Authentication via Qualified Digital Certificates
Let wholesalers, distributors, suppliers, or corporate reps log into your B2B portal instantly using qualified digital certificates, completely password-free. Certvalidator automatically checks that the certificate is active and unrevoked, eliminating the security risks of shared credentials.
It’s the ultimate solution to tighten access control, confirm corporate representation, and eliminate the security risks of shared passwords or rogue logins.
Discover B2B Authentication
Seamless E-Signatures for Vendor Contracts
Close vendor agreements, distribution contracts, or commercial terms instantly from any device. Click & Sign lets users sign via One-Time Passcode (OTP), biometric signature, or digital certificate, generating an unalterable certificate of the entire signing process.
Built for e-commerce, procurement, legal, and ops teams who need to finalise deals faster, without paper or delays.
Discover Contract signing
Spain's Act 34/2002 (LSSI-CE)
Online contracting and digital communications require verifiable evidence that proves the exact message content, dispatch, and delivery confirmation.
EU eIDAS Regulation 910/2014 & Spain's Act 6/2020
Trust services, e-signatures, and electronic registered delivery services provide the traceability, integrity, and absolute legal weight required for digital transactions.
General Consumer Protection Law
Regulates consumer rights, distance selling, pre-contractual information, cooling-off/withdrawal periods, warranties, and B2C dispute resolutions.
Price & Policy Updates:
Prove you notified customers about pricing changes or updated contracts with documentary evidence of delivery and content
Cancellations & Renewals
Certify cancellation receipts and subscription modifications to eliminate billing disputes.
Privacy & Consent Audits
Keep secure documentary evidence of privacy alerts and data processing opt-outs.
Order Alerts & Logistics
Send registered notifications for order tracking, delivery disputes, package pickups, returns, or logistical disruptions whenever you need extra security.
Customer Dispute Responses
Certify your replies to customer claims or support tickets, securing legal proof of the exact resolution delivered.
Age Verification for Restricted Items
Instantly verify a user's identity or age using eKYC (ID scan + selfie), tailored to the specific product type, country, and local regulations.
Secure Access for B2B Portal
Protect wholesaler, distributor, and B2B partner portals by requiring qualified digital certificates to securely validate identity and certificate status.
Need to certify a different communication?
Your all-in-one hub for secure messaging, e-signatures, and identity verification. Built with legally admissible proof, API-first integration, and a transparent pay-as-you-go model.
Court-Admissible Evidence
Issue tamper-proof electronic certificates featuring full traceability and non-repudiation, giving your digital workflows absolute legal weight.
Trust Services & Regulatory Compliance
Fully aligned with eIDAS, GDPR, and ISO 27001 frameworks. Our platform delivers maximum legal certainty and enterprise-grade technical security across all your operations.
Seamless API Integration
Automate registered delivery, e-signatures, and digital identity verification directly through your e-commerce engine, CRM, ERP, or shipping software.
Pay-As-You-Go & Global Scale
Scale your transactional communications effortlessly based on volume. Benefit from global coverage tailored to different international jurisdictions.
Enterprise-Grade Accreditations Supporting Your Security & Digital Trust
+ 60 countries
Global Clients & Operations
Save up to 87%
Significantly reduce costs compared to traditional registered post
5 Years
Minimum evidence custody for all qualified trust services
Get started for just €9.99 and scale as you grow. No monthly fees, no commitments.
Think of it as a digital paper trail for online retail. A registered notification is a secure SMS or email that automatically generates legal proof of delivery and content. It’s exactly what you need to protect your store during policy updates, cancellations, or delivery disputes.
Standard emails can be easily deleted, ignored, or disputed. A Registered Email platform, however, provides a tamper-proof digital certificate verifying the exact message content, timestamps, and attachments, giving you bulletproof backup if a customer claims they "never saw it."
Use Registered SMS for urgent, high-impact alerts that need instant visibility, like automated order tracking, quick cancellations, or delivery updates. Go with Registered Email for formal documentation, long-form policy updates (like changing your T&Cs), or anything that requires legal attachments.
Yes, and it’s the best way to do it. Whether you are updating subscription prices, refund policies, or privacy terms, our certified messaging platform creates a time-stamped proof of delivery. This shields your brand from complaints and ensures your new terms are legally binding.
Yes, and it’s the best way to do it. It’s your best defense to protect your store against forced refunds and chargeback disputes. By certifying your support replies or cancellation receipts, you hold irrefutable proof that you handled the issue according to your store policies.
Yes. The electronic certificates generated are fully admissible in court and meet international regulatory standards. Legal admissibility varies by use case, the specific service deployed, and local jurisdiction compliance. For high-stakes transactions in Europe, you can easily upgrade to our eIDAS Qualified Trust Services for maximum legal backing.
You get a single, downloadable PDF certificate containing a complete audit trail: sender/recipient data, delivery timestamps, the exact message body, and a time stamp. This complete audit trail is compiled into a single, downloadable digital certificate, giving you instant access to verification and legal proof whenever you need it.
Yes . Our platform enables seamless automation across your entire infrastructure. The Lleida.net API connects directly into your e-commerce engine, CRM, ERP, or helpdesk.
